32

COLLABO VIRTUAL ATS

Collabo Virtual ATS

32

COLLABO VIRTUAL ATS

Baku, 8th km. village,
Gara Garayev ave. 29

Heyder Əliyev pr 187; Sport Plaza Blok B

About the company

A cloud-based Virtual PBX platform for companies operating in Azerbaijan.
This system allows businesses to manage their phone communication in a modern and efficient way.

Key Features:

  • Multichannel Numbers: Handle multiple customer calls simultaneously, ensuring no call goes unanswered.

  • Auto-Attendant: Incoming calls are greeted with a professionally recorded voice message, enhancing the company’s reliability image.

  • Call Routing: The system identifies available staff and directs the call accordingly, ensuring fast and accurate responses.

  • Auto-Dialing: Automatically calls a list of customers to deliver announcements or information, saving time and resources.

  • Conference Rooms: Organize audio meetings with up to 100 participants — ideal for remote collaboration.

  • Call Recording & Analytics: All calls are recorded and stored in a personal dashboard, helping monitor staff performance and improve service quality.

  • CRM Integration: Seamlessly integrates with major CRM systems in Azerbaijan and CIS countries to simplify customer data management.